[QUOTE=floyd;358713]Where rules run a business, there is no management. Good management means a happier customer and more revenue. Good managers use rules as guidelines for good judgement.
Truer words were never written . Last Fall
we made reservations at a Wisconsin State Park for 2 days in September . The DNR website said the park had working showers and flush toilets . When we arrived at the park the toilets and showers were shut down (3 weeks ahead of schedule). I questioned the Park Ranger and his reply was "ASK THE GOVERNOR IT WAS HIS IDEA " .I called the DNR in Madison Wisconsin and complained to which I was told "SORRY BUT THAT'S THE LAW'
On the same trip we stopped at a KOA and when I looked at the bill ,the campground owner had subtracted $10.00 off my bill . I asked why the $10.00 discount ,he replied "The pool and trampolines are down for the season and I do Not have to pay for services I can not receive . Sometimes common sense overcomes arbitrary rules