exactly! my parents bought membership in outdoor world & when they didn't want it anymore i bought it from them. then it was acquired by thousand trails.
when TT first acquired it, they said we could soon book at any TT location, not just OW. that story was told for a couple of years, never happened.
as you said, they didn't maintain the grounds well nor expand the sites.
we tried many times to book & were blocked out. when we talked to them about it they suggested we over-book dates & places far into the future, then show up to the ones we really wanted since there was no penalty for no-show. Really?? no wonder we can't get in!
alot of amenities were eliminated for "insurance purposes". that's funny, what's the liability for pancake breakfasts? the horses i can kind of understand, but it's not a ranch anymore without horses.
all of the permanent cabins were
sold off to people who now live there year round. sorry, that's not camping anymore!
we did have one reservation when a tornado came thru - we tried for days to confirm the campground still existed & was open, couldn't get thru. HQ had no idea, said call the campground. when we asked for our deposit back, they said no, not responsible for acts of God. really??? after much discussion we were issued a credit towards another stay. if we could find an opening...
we were constantly bombarded with sales pitches. we sat thru a long sales pitch pushing us to expand our membership in order to get a free visit. we were told just show up anytime, you can stay for the day for free, even during covid. drove over an hour to our fav spot, they refused to let us in to sit on the beach.
i think when OW had ownership each location was family operated. the corporation changed everything we loved about it. sad