Trillium trailers

[caderider1]

Is the Trillium trailer ( outback )
still being made in Calgary AB ,or did they move to the USA ? Looking for parts but get no reply from them

[Jim Bennett]

Originally Posted by caderider1

Is the Trillium trailer ( outback )
still being made in Calgary AB ,or did they move to the USA ? Looking for parts but get no reply from them

They most definitely are. I was just out there today picking up a bunch of stuff, and dropping my door off to get relaminated. I will be back out next week to pick up my door, and get some welding done on my frame.

Not only do they build new, but they have a ton of used trailers they are working on too.

They are frantically trying to work with not much shop space at the new property they bought and have moved to, but have started the work on a new shop. This warm weather we are having has put a bit of a damper on work, as everything is turning to mud.

As well, they had a big tarp-on-frame type shelter put up, that was wrecked in a big wind storm, and they are waiting for insurance to deal with it, but have lost that space too.

The phone number on the site works, (587) 998-3929, and their email is trilliumtrailers@gmail.com.

[caderider1]

Thanks , I will be in Calgary at the end of May . I want to go there.

[David Tilston]

Do you have an address for them Jim?

[Ron Merritt]

I got to see one of the Alabama manufactured units at the Hershey RV show last September. I wasn't really impressed with the build quality, nor that they would present such a unit to the public at such a large show. It looked more like a prototype than something out of production.

If you decide to buy one from Alabama, I'd take a real hard look at it before you buy.

[Jim Bennett]

Originally Posted by David Tilston

Do you have an address for them Jim?

235 093 Range Road 284
Rocky View County , Alberta

Google Maps does not seem to want to find it, but these coordinates take you right to their shop.

50.999198, - 113.876095

[Lakegal]

Hi Jim,
Is there a USA phone number? I thought on the site that there was and also a place to get parts for the older trailers.
Thanks once again,
Deborah

[Jim Bennett]

Deborah, that would likely be Tom Young's site you are thinking of. His trailers are no sold through Great West Vans. I am not certain if he offers parts or not, but when I got a hold of him around Christmas he told me to check with Great West for a couple things. He was getting some decals together.

[caderider1]

When I emailed to the info below , they replied and would ship to Canada.

Trillium RV Ltd. 8776 E. Shea Blvd.; # 106-515Trillium RV.com Scottsdale, AZ 85260 775: 443-8946 Parts@TrilliumRV.com

[Lakegal]

Tom,
Thank you that must be Tom in AZ. Wonderful news.
I'll give it a try.
All The Best,
Deborah

[Carol H]

Originally Posted by Lakegal

Tom,
Thank you that must be Tom in AZ. Wonderful news.
I'll give it a try.
All The Best,
Deborah

See post #8

No Tom and/or AZ involved with US Trilliums anymore

Tom sold out to Great West Vans back in late 2013. The trailers were in 2014 being built by Great West Vans in Canada as "Sidekick's" Great West moved the factory operation to Alabama late last year but the head office is still in Canada.

Factory:
235 Harvest Street
Winfield, Alabama
35594, USA
Toll Free 888: 498-8267

Head Office:
909 Jarvis Avenue
Winnipeg, Manitoba
R2X0A1, Canada
Phone 204: 338-9303.

[Jim Bennett]

Originally Posted by caderider1

When I emailed to the info below , they replied and would ship to Canada.

Trillium RV Ltd. 8776 E. Shea Blvd.; # 106-515Trillium RV.com Scottsdale, AZ 85260 775: 443-8946 Parts@TrilliumRV.com

That was the email address I was using too, but my last couple queries since the first of the year, have gone unanswered.

This was his last response to me regarding parts I was looking for.

These items have been transferred to GWV in Alabama. Please contact them for these.
Sales@GreatWestVans.com


Thanks
Tom

[caderider1]

it was early Dec. when I got this email ,and his name was TOM





Hi Tom:


Normally, I ship by Post Office, as parts usually get to the customer without a hangup at Customs.



Let me know what you need, and I can advise.




Tom

[Carol H]

Originally Posted by caderider1

it was early Dec. when I got this email ,and his name was TOM





Hi Tom:


Normally, I ship by Post Office, as parts usually get to the customer without a hangup at Customs.

Let me know what you need, and I can advise.


Tom

LOL will not bore you with the history of Tom, Trillium USA and customer service... so no surprise he continues to confuse people. Best to contact Great West Vans (GWV) who now own the rights to the Trillium name in the US directly for your parts or Team Trillium Outback in Canada.

[Carol H]

BTW Tom as your in Canada (BC) your probable better off dealing with the guys in Calgary regardless for your parts for a couple of reasons - shipping being a big one but the guys in Calgary will know far more about what parts are on your old Trillium than the folks at Great West Van's (Trillium Sidekick) will.