Cancelling scamp order

[michelehart]

Has anyone had to cancel their Scamp order? We paid our $500 deposit about 2 weeks ago so I know the build is under way.

[Jon in AZ]

You need to contact Scamp. I know how it generally worked in the past, but things are different now under the new management with much shorter build times. My guess- assuming yours has actually entered production- is that you’ll forfeit your deposit, but you are not obligated to complete the full sale.

[ShelbyM]

Sounds right, I doubt you'll be obligated for any more than your deposit.

[AC0GV]

Originally Posted by michelehart

Has anyone had to cancel their Scamp order? We paid our $500 deposit about 2 weeks ago so I know the build is under way.

https://www.scamptrailers.com/ordering


Sorry to se your change of plans.

[CalCop]

Originally Posted by AC0GV

https://www.scamptrailers.com/ordering


Sorry to se your change of plans.

"Once you make your decision, send a small deposit to place your order (Deposit is non-refundable after 30 days from the order date)"
This is according to their website.

[Jon in AZ]

Originally Posted by CalCop

"Once you make your decision, send a small deposit to place your order (Deposit is non-refundable after 30 days from the order date)"
This is according to their website.

It's good to see that even with current short build times, Scamp still allows for a "cooling off" period. That likely means they do not start the build for 30 days, and it looks hopeful the OP will be able to recover their deposit.

Scamp used to reach out a few days in advance of the build start to confirm option choices. That became your last chance to cancel with a full refund. My guess is they probably still do.

Gotta love Scamp!

[jeffminnesota]

Originally Posted by Jon in AZ

You need to contact Scamp. I know how it generally worked in the past, but things are different now under the new management with much shorter build times. My guess- assuming yours has actually entered production- is that you’ll forfeit your deposit, but you are not obligated to complete the full sale.

there is new management at Scamp? When and Who ?

[Jon in AZ]

Originally Posted by jeffminnesota

there is new management at Scamp? When and Who ?

I am referring to Micah Eveland, who advanced to general management (mid-to-late teens, maybe?), and who seems to be the driving force behind the company these days. The pace of change is unprecedented: new door design, factory expansion (which is a big reason for current short lead times), composite floor, Lite series with available colored gelcoat, annual factory-hosted rally, and a new sales and service facility in Phoenix, all in the last 4-5 years.

[jeffminnesota]

ok, I get you, all depends on what you mean by recent...

[AC0GV]

Originally Posted by jeffminnesota

there is new management at Scamp? When and Who ?

(from the Scamp web page)

In 2020, Kent retired, and his son Micah assumed the role of President. Today, Scamp continues to innovate, introducing new features starting in 2025, such as all-composite floors, new acrylic insulated and tinted windows, and the latest model, the Scamp Lite.