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Glenn Baglo 12-09-2019 12:26 AM

Hyundai and Kia recall
 
1 Attachment(s)
Took my buddy some six months to get the engine fixed in his Hyundai Santa Fe.

And, now this:
https://www.cbc.ca/news/canada/briti...alls-1.5382373
Here's a picture of his service vehicle, which the dealer finally equipped for towing, so he could use his camper.

FRED SMAILES 12-09-2019 12:38 AM

They spent a lot of effort to put their product in a good light,, now they shoot themselves in the foot!

Jon in AZ 12-09-2019 06:09 AM

Where are the class-action lawsuits?

My old 2000 Toyota 3.0L and my current 2011 Honda 3.5L were both involved in major class-action lawsuits over engine failures, resulting in warranty extensions and reimbursements for prior out-of-pocket repairs.

I did not personally experience issues with either engine. Knocking on wood in the case of the Honda, since the 8-year, unlimited mileage warranty extension on the VCM system expired this past June. I did receive warranted suspension repair on the Honda at 98K miles, covered under under a separate class-action suit. I was proactive on that one and had my independent mechanic inspect the affected parts just before the warranty was due to expire. They were failing and Honda did the repair without fuss.

I take issue with one man’s suggestion in the linked article that it was not his responsibility to keep records of routine maintenance. If not the owner, then who?

Glenn Baglo 12-09-2019 10:22 AM

Quote:

Originally Posted by Jon in AZ (Post 762398)
I take issue with one man’s suggestion in the linked article that it was not his responsibility to keep records of routine maintenance. If not the owner, then who?


My RAV4 has had every scheduled service since I bought it new. The dealership has a record, but so do I. I found keeping those records was of value to me and assuring to the guy who bought my previous vehicle. Made the sale just that much easier.

mchalewj 12-09-2019 12:32 PM

Quote from CBC article: "The company says he changed his oil every 20,000 kilometres instead of every 12,000 as required by the manual."

According to Hyundai's online website" (https://www.hyundaiusa.com/maintenan...ule/index.aspx)

For severe service (towing), oil changes should be performed every 3,000 miles, or every 4828 km.

20,000 km. between oil changes is a lot farther than 5,000 km. Shame on the owner!

His infrequent oil changes doesn't explain the failure of the second engine, but a used engine is still a used engine. Seems like a warranty would have been included on the used replacement engine he purchased. If not, shame on the buyer!

Jon in AZ 12-09-2019 01:38 PM

Hyundai and Kia recall
 
Actually it was Hyundai (“the company”) that stated he only changed the oil every 20K km. The owner seemed to be saying he did not keep all the receipts. Maybe he did, maybe he didn’t, but without documentation, you’re in a vulnerable position.

Better across-the-board reliability for all brands has made people complacent about maintenance and record-keeping, but longer warranties make both more necessary than ever. Every manufacturer has had its issues, and if you get caught in one, records are crucial

I remember when the sludge issue with Toyota’s 3.0L V6 was just coming out. Lots of very similar stories. Toyota blamed it on lack of maintenance. Lots of folks initially got stuck with big repair bills because they couldn’t prove that required service had been done. It took enough owners armed with service records and a team of lawyers to get a settlement from Toyota.

It was never recalled because there was no highway safety issue, just premature excessive oil consumption.

That’s when I started keeping a binder on every vehicle.

ordjen 12-09-2019 05:16 PM

metric/english
 
As I remember after having lived in Germany for 3 years, 20,000km is just about the same as 12 miles!
I dive my Kia Sedona less than 10k per year doing light duty, however, I still change my oil every 3k or 3 months, cheapest insurance you can have for a long life.
I bought this 2nd Sedona after having put 10 years and 100,000miles on my old one. It was still running great, but at 10k miles/10 year, the engine train warranty runs out. So far, I have absolutely had no trouble on 14 years of KIA'S.

Fred762 12-10-2019 11:56 AM

warantees??
 
3K miles is the way to go on oil, esp if towing. ..always has been for me. I have had a buncha vehicles over the years..longest one was a 14 yr old Jeep Cherokee I sold at 149,000 miles. a couple batteries, 2 O2 sensors, 6 spark plugs and 3 sets of tires in 14 years. Have 100,000mi, 10yr war on the 2014 Hyundai Accent..they gave me a new 2016 Ram 4dr truck for a month bks they could not get a AC compressor! The 2017 Frontier has same warrantee.. hope it lasts!

John in Santa Cruz 12-10-2019 02:41 PM

everyone I know with a Hyundai/Kia sold it at the end of the factory warranty.

steve dunham 12-10-2019 11:00 PM

The engine on my brothers Hyundai Santa Fe failed shortly after the warranty ended so he went out and bought a new Hyundai Santa Fe to replace it
I have no explanation why but he always has been a glutton for punishment .

Peder_y2k 12-14-2019 12:48 PM

Those Korean cars have no pedigree. Wouldn't ever buy one.

Doctor Harold 12-14-2019 02:14 PM

I have no experience with either make, but I have little faith in the honesty of any auto manufacturer, or their dealer service network.

I had a Corvette that experienced a steering lockout problem, which cost me $400 to have fixed at the dealer. I found out later that the same exact problem on my exact vehicle was subject to a recall, but unfortunately I didn't find out until after I no longer owned the vehicle. I never got a recall notice, but a previous owner may have gotten one and ignored it. Did the dealership rip me off? I think so, but can't I prove it. Now I check for recalls online just in case.

As for oil changes, my dad used to say: Oil is cheaper than metal.

And, it's been my experience that a great many mechanical failures can be avoided with proper lubrication.

Just my 2 cents.

--Harold

Peder_y2k 12-14-2019 03:16 PM

Harold, I concur with you 100%. As a mechanical engineer I know that all things mechanical and electrical.......WILL FAIL. It's simply a matter of when. Proper maintenence pushes that failure point futher ahead in time.
BTW, most any modern car shop repair starts at $200..... $100 for the part, and $100 labor. The $400 you paid on the Corvette is peanuts.

Doctor Harold 12-14-2019 04:28 PM

Quote:

Originally Posted by Peder_y2k (Post 762787)
... The $400 you paid on the Corvette is peanuts.

Not that it makes much difference, but that was over ten years ago.... :(


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